We deliver great experiences to all our guests. We are passionate about delivering consistent standards of customer service and opportunity for all.
About our accessible rooms
From choosing the right room for your needs (left-right transfer) to parking and checking-in, we make our guests feel comfortable and at ease.
We are proud to be one of only 9 hotels in the UK to have the Mobility 3 accreditation, making us one of the most accessible hotels in the country for independent wheelchair users and sensory impaired guests. Being a member of the National Accessible Scheme means we have been independently evaluated by trained assessors against demanding criteria.
You can find more detail on our accessible facilities, entry level showers, left-right transfers or any other general information in our Access Statement.
Our Access StatementKey features:
- Room dimensions – From 387 sq ft
- En suite bathroom – 7 rooms offer level entry showers, 4 rooms with baths
- 4 adjoining rooms for guests who need to have carer support
- Pull cord alarms linked to a 24 hour manned reception
- Speech amplification and hearing aid compatible hands-free phones
- Power assisted door operators (selected rooms)
- Flat Screen Plasma TV
- Free, unlimited 1Gbps Wi-Fi
- Study desk
- Hairdryer
- Complimentary toiletries
- Tea & coffee making facilities
- Under pillow vibrating pads and talking alarm clock available on request
- 24-hour in-room fining available